Advice Centre

Welcome to our Advice Centre. Here we hope to answer the questions you have about the law, the process and conditions. We want to make sure you have all the information you need when considering a medical negligence claim.

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Posted on 12th February 2018

Most Common Medical Complaints

In 2017, the NHS received 208,400 written complaints. On average, this means that there were 571 written complaints sent every single day. There were 90,600 written complaints about primary care. 83% of the complaints relating to a service area were about GP surgeries while 14.6% covered dental practices.

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Hippocratic Oath
Posted on 10th November 2017

Duties And Responsibilities Of A Medical Professional

Any healthcare provider has a duty of care towards his or her patients and in previous years doctors, nurses and consultants each swore an oath called the Hippocratic Oath. The Hippocratic Oath was created by the Greek Physician Hippocrates and it dates back to the third and fifth century BC.

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Posted on 9th November 2017

How We Assess Your Enquiry

These are the steps we take when assessing the information you give us and decide whether you have a claim to investigate.

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NHS Resolution
Posted on 9th June 2017

What is NHS Resolution

A department in the NHS Deals with negligence claims made against the NHS in England Makes all payments of compensation

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Prosthetic Leg
Posted on 6th June 2017

Avoidable Amputations

Amputations are required for a whole host of reasons, some are due to a negligent act but some are not.

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Posted on 22nd May 2017

Aneurysm Misdiagnosis

A weakening in the wall of a vein causes a bulge which may rupture. That rupture results in internal bleeding

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Old man with headache
Posted on 12th May 2017

Misdiagnosis of subarachnoid haemorrhage

A subarachnoid Haemorrhage or bleed on the brain is a type of stroke which is uncommon but a very serious medical condition, in some cases it can be fatal. The NHS choices website states that a subarachnoid Haemorrhage accounts for one in every twenty (5%) of all strokes in the UK.

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Pulmonary Embolism
Posted on 21st April 2017

Misdiagnosis of Pulmonary Embolisms

According to a study in the British Medical Journal of six General Practices covering more than 50,000 patients, it was found that of almost 130 patients who went to their GP with symptoms, just over 30 (26%) were classed as having a delayed diagnosis of 7 days or more. This could be due to medical negligence by a GP or hospital doctor. Pulmonary embolus cases are a common cause of hospital medical negligence claims and missed pulmonary embolus is a common cause of patients claiming against the NHS.

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Never events
Posted on 28th March 2017

Never events, what you should know

NHS England have encouraged an honest and open approach to reporting. They ask staff to report all never event incidents on the Strategic Executive Information System (StEIS). The figures below are from the report compiled by NHS England for the period of 1 April 2015 and 31 March 2016. The report was published in January 2017.

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Stroke diagram
Posted on 21st March 2017

Stroke Misdiagnosis

When it comes to strokes it’s important that diagnosis and treatment are quick. Where there is a delay in diagnosis, a misdiagnosis, or a delay in providing treatment, such as drugs to help tackle the blood clots, there could be grounds for a medical negligence claim.

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Surgeons in theatre
Posted on 17th March 2017

Medical Negligence: Misdiagnosis of cancer

If you, or a loved one, have received sub-standard medical care, including a delay in diagnosis, treatment or referral, you may have grounds for a medical negligence claim for the misdiagnosis of cancer. If something goes wrong and your quality of life is severely affected as a result of misdiagnosis, you may be able to make a complaint or claim compensation.

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Diabetes test
Posted on 6th March 2017

Diabetes and Care Planning

Diabetes doesn’t have to limit your lifestyle if it’s managed effectively. As with many other long-term health conditions, if managed correctly you will be able to incorporate the necessary changes into your life. However, without proper management and self-care, diabetes can become a debilitating illness which can cause severe complications, lead to other long term health issues, and sometimes amputation and blindness.

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Posted on 28th February 2017

Medical negligence explained

If you, or a loved one, have been injured because of negligent treatment by a medical professional, either in the NHS or privately, you may be able to claim compensation. It’s important that you get specialist legal help if you think you’ve suffered from clinical negligence as there are time limits on when you can claim.

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x ray of a hand
Posted on 21st February 2017

What are the most commonly missed bone fractures

Research says that one in 100 people will break a bone every year in the UK and more than half of the 20 million people visiting A&E must have an x-ray. In 2002 the British Medical Journal published a study that showed junior doctors in A&E miss up to 39 per cent of fractures and clinically significant abnormalities on X-rays.

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Posted on 31st January 2017

How is Medical Negligence Compensation Calculated

- Compensation is calculated by totalling up what are known as heads of loss - Heads of loss are different types of loss and harm caused by negligence - A head of loss could be the loss of a job or emotional suffering

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Doctor looking at notes at desk
Posted on 13th December 2016

How Do You Prove Medical Negligence Claims

It can be really traumatic to be the victim of medical negligence. It's enough that things can go wrong and you're left with the negative effects - but, on top of that, you'll also need to prove that you have a case for a medical negligence claim.

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NHS hospital reception and corridor
Posted on 12th December 2016

How Does Claiming Against the NHS Work

Find out the step-by-step process for making a clinical negligence claim against the NHS and what you need to do if you decide to make a claim for compensation.

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Diagnosis form/ paper/ application
Posted on 2nd December 2016

Misdiagnosis FAQs

Misdiagnosis is a common cause of negligence. Find out what ailments are frequently misdiagnosed, which diagnostic errors lead to compensation and much more in our FAQs.

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Doctor consultation with patient
Posted on 25th November 2016

Perineal Tears and Episiotomies

For most people getting pregnant and having a baby is one of the happiest times in their lives. Midwives will help you prepare a birth plan so you know what is happening, when it will happen and most importantly how you want it to happen. Unfortunately, this doesn't always go to plan.

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Pregnant mother with baby scan photo
Posted on 24th November 2016

What is Wrongful Birth

Is it Medical Negligence, How does it happen and can you get compensation? Wrongful birth is when a doctor fails to identify a genetic disability or illness that a baby has when in the womb, and so fails to tell the parents about the risk of disability or illness. It's a rare thing to happen, but if it does you may be able to make a claim for compensation.

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NHS building
Posted on 22nd November 2016

How to Make a Complaint against the NHS

Every NHS service is required to have a formal complaints procedure that patients can access. You can ask the service you have used for a copy of their complaints procedure.

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